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Shipping/Delivery/Returns/Exchanges

We ship worldwide from Toronto, Ontario, Canada

SHIPPING

  • We ship our packages through a courier service here in Toronto, which then dispatches through a variety of couriers. If you're in the United States, your order will be delivered via USPS or Canada Post. If you're in Canada, your order will be delivered via Canada Post. Once your order has been shipped it'll take about 5-15 business days. Tracking is not provided on any orders unless arranged prior to confirmed order.
  • Orders are fulfilled & shipped within 1-3 days, we ship once a week.


LOCAL PICKUP

  • Pickup is at our local Toronto production studio found at 500 Keele St Unit 101. This option needs to pre-arranged prior to ordering. Pickup window is from Tuesday - Friday from 11am-2:30pm. Please get in touch with us directly to receive a promo code to avoid shipping cost.


INTERNATIONAL

  • Please contact us directly for shipping rates.


CUSTOMS / DUTIES / LOST OR DAMAGED PACKAGES

  • Leeloodles is not responsible for any custom or duties fees incurred upon delivery. We are not responsible for lost, stolen and/or damaged packages when standard shipping is used, as it is not insured or trackable.


RETURNS

  • We currently do not accept returns or do refunds at this time. All sales are final at this time due to Covid-19.


EXCHANGES
 

  • Unfortunately due to Covid-19 we can no longer exchange your purchase. All sales are final.
  • Should you have any inquires regarding your order please feel free to email us at Leeloodles @ gmail (dot) com.


Peep & follow us on Instagram: @Leeloodles